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XP won't install updates



theman23
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Submitted by theman23 on June 28, 2008 - 7:09pm.

XP won't install updates and ive recently bought microsoft office home and student 2007 ..it wont work - now i've had this problem for a while and ive asked various people about it but no one can seem to help me and my problem

my computer will not install any of the windows updates and ive tried various things but it will not work....and my microsoft office wil get to the installation then it will come up with microsoft office home and student 2007 encountered an eror during setup...i really need the program and the updates could some1 pleas help me

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Vash the Stampede
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Re: XP won't install updates
June 29, 2008 - 7:52pm

have you tried the microsoft forums?  its quite helpful too.



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Stevie
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Re: XP won't install updates
June 29, 2008 - 7:10pm

Just an idea, but have you updated Microsoft Windows Downloader to its most recent version?

Not sure if it will help with your auto-update problem, but I to reimage my workstation in my office last week and I couldn't install Windows Live with the version 3-something I had on my system.  I had to update to 4.5.



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MariaO
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Re: XP won't install updates
June 28, 2008 - 7:46pm

And If it were me the first thing I would try is uninstalling  "microsoft office home and student 2007" and try updating.

And if you have Firefox as your default browser, are you switching over to IE browser to run the updates ? 

 

 

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theman23
GuGee Since: 28-Jun-2008
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Re: XP won't install updates
June 28, 2008 - 7:59pm

i cant install office everytime i try it doesnt work....and the updates that wont install are the automatic ones...i only use IE i currently do not have Firefox



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smartmom
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Re: help my windows xp wont install updates and ive recently bou
June 28, 2008 - 7:26pm

OK couple of questions - is this a older pc?  Did you upgrade your windows recently (like from xp to vista)?  Is this by any chance a non authorized copy of windows (like did the neighbor kid build you a pc and use a  bootlegged copy of windows)? 

 

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theman23
GuGee Since: 28-Jun-2008
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Last Seen: 06/30/2008 - 5:14am

I am: Trying to fix my Windows PC

Re: help my windows xp wont install updates and ive recently bou
June 28, 2008 - 7:37pm

its a few yrs old but its still in good working condition it is sp2 and always has been....as far as i know it isnt an unauthorised copy....though if you think it could help i could go to the windows site and update for SP2 to SP3 if you think that might help



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p to the izzle
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Re: help my windows xp wont install updates and ive recently bou
June 29, 2008 - 5:12am

SP3 shouldn't make a difference. I installed Office with only SP2 installed. If the copy of Office is legit it will have a colorful CD design. It's a hologram. I can't remember what color it is though. I found this link which sounds similar. 

http://www.computing.net/answers/office/office-xp-wont-update-or-uninstall/1342.html

Sounds like a lot of hassle to me. You could just go with open office. It's free and can now be set to open some office files. As long as you don't have to send it to other Office users it will work every bit as well. I have both and usually use Open Office instead. 

http://www.openoffice.org/

 

 

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