I've been having problems viewing videos,audio and yahoo chat. Most of the videos only play half-way. I ran spybot and Mcafee anti-virus,but it's still acting up. Sometimes websites won't even open for me to view them. What can I do? I really don't wan't to take it to be serviced. $$$ Thanks...
Trojan Horse problem!
Submitted by bravofan71 on November 12, 2007 - 1:25am.
Re: Help with Windows XP, Internet and Technology
February 26, 2008 - 3:19pm
my computer is really slow. there is a thing called "deal helper" installed on it (ghost installer) probably when one of my boys were down loading something inappropriate. I think it is making the computer slow because it is so huge. I have tried everything I can to get rid of it. Is reformatting the way to go?
Re: Help with Windows XP, Internet and Technology
February 26, 2008 - 7:12pm
BUT i would delete it with a ad scanner
This is just what it says "deal helper"...
It comes up at random intervals and will give you "deals" on products. Not REALLY deals. They're gimmicks. Garbage. Crapola. So get AdAware, delete this file, and be a happy person.
Get AdAware from http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?p...
It will install, update it, and then run a full scan. This will show you any adware in your system. Be sure to check everything off and remove it!!
Okay?
Hope that helps,
Re: Trojan Horse problem!
November 14, 2007 - 12:33am
Thanks for the links. When I went on Symantec Trojan, Vundo Removal Tool,it said that it successfully removed the Trojan Vundo. But,my computer still runs the same. I'm trying to run the Panda antivirus,but it stops scanning in the middle of it. I don't know what else to do! I even tried the Lavasoft's Ad-Aware. It told me that I don't have anything critical. Can you suggest anything else? Thanks again..
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Re: Trojan Horse problem!
November 14, 2007 - 10:12am
Yeah, unfortunately my experiences with Vundo have been the same, hard-to-impossible to remove and there always seem to be other trojans/spyware involved when I detect it.
Lets make sure the steps were followed correctly though. After downloading the fixvundo.exe.
http://www.symantec.com/security_response/writeup.jsp?docid=2004-112210-3747-99
Close all the running programs.
If you are on a network or if you have a full-time connection to the Internet, disconnect the computer from the network and the Internet.
If you are running Windows Me or XP, turn off System Restore. For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
How to disable or enable Windows Me System Restore
How to turn off or turn on Windows XP System Restore
Did you turn off System restore?
Right click My Computer->Properties->System Restore->>check the box Turn off system restore->Apply
Locate the file that you just downloaded.
Double-click the FixVundo.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
NOTE: If you have any problems when you run the tool, or it does nor appear to remove the threat, restart the computer in Safe mode and run the tool again.
Personally, I wouldn't even mess around with trying to do this in regular mode. So restart the computer and press F8 repeatedly before Windows loads until you get to the "Safe Mode" options. You can also perform turning off system restore in this mode.
Run the tool in safe mode - with system restore turned off. While you're at it - may as well have this component installed (CCleaner) beforehand and clear registry, prefetch files, and everything related to temp and application files after you've ran the fixvundo.exe
Reboot into normal mode and see if the same errors/pop-ups occur. Be sure to re-enable System Restore in normal mode, even if the fix didn't work.
Let's try this for now, and tell me how it went.
Free software is a matter of liberty, not price. To understand the concept, you should think of free as in free speech, not as in free beer. http://www.gnu.org/philosophy/free
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Re: Trojan Horse problem!
January 18, 2008 - 9:37am
Good to hear.
That option probably not only saved you money but time. There is some truth to the fact that operating systems never really recover after a serious infection.
Has a lot to do with the registry getting whacked.
In the New Year, may your right hand always be stretched out in friendship, never in want. - Irish toast
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Re: Trojan Horse problem!
November 14, 2007 - 10:23am
One more important item.
The vundo trojan was most likely introduced into your system because you hadn't installed the latest java updates. You'll need to do that too.
http://www.java.com/en/download/index.jsp
Free software is a matter of liberty, not price. To understand the concept, you should think of free as in free speech, not as in free beer. http://www.gnu.org/philosophy/free
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Re: Trojan Horse problem!
November 12, 2007 - 10:02am
Hi Bravofan.
Sorry for your loss yesterday (try being a Cardinal fan).
We are going to need a bit more information. You seem pretty sure that it's a trojan horse - did you see that in a previous scan? Can you open your quarantine logs (don't restore what it holds) and post the name of it?
Is this problem occurring with both Firefox and Internet Explorer?
Free software is a matter of liberty, not price. To understand the concept, you should think of free as in free speech, not as in free beer. http://www.gnu.org/philosophy/free
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Re: Trojan Horse problem!
November 12, 2007 - 10:09am
I was infected with a trojan a while back. When I scan with Spybot,right before it fully scans. A warning box appears an states"There were problems in the include file:C\Program Files\Spybot-Search_Destroy\Includes\Trojans.sbi See'Include errors.log'for details." When I click OK,it continues to scan. Then it will tell me that I have no immediate threats.
My computer still doesn't play videos,audio properly. Some websites won't open at times. Plus it runs slow. Can anyone help me with this? Is their an easy solution to fix this? I really don't want to get it serviced. Thanks..
Okay, I see you posted two topics on this - let's keep our responses to this topic header, please.
I would reboot the computer and press F8 continuously on startup until you reach a screen asking you to boot into Safe Mode, do that and run your spybot scan again (the screen will be black and state "safe mode").
Try to make a note of what you're infected with.
Free software is a matter of liberty, not price. To understand the concept, you should think of free as in free speech, not as in free beer. http://www.gnu.org/philosophy/free
Re: Trojan Horse problem!
November 13, 2007 - 7:46pm
I just scanned for Trojan Horses with SpyHunter v 2.9. A detection was found named"Trojan Vundo". Everything else were just cookies detected. I heard that you are the best on here. I really would appreciate your help with this. I really don't know much about computers. I clicked on a porn video,and my troubles occured. I even had"BellSouth Safety And Security Anti-virus installed at the time! But it didn't detect it. I have McAfee right now. I'm on Internet Explorer also. If you need anymore info,please let me know. I will try to answer you as best way I can. I only have been operating computers for two years. Again,thanks for your time.
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Re: Trojan Horse problem!
November 13, 2007 - 8:06pm
A detection was found named"Trojan Vundo".
Here is a removal tool to remove for Vundo trojans (with instructions and information):
Symantec Trojan, Vundo Removal Tool <-- from the makers of Norton
If you did that and your still having problems try scanning your computer with Panda Scan (a second opinion antivirus program and FREE)
a couple more programs that are helpful for removing little problems (and there FREE) are:
Lavasoft's Ad-Aware and Spybot Search and Destroy
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