Subscription cancelled - Glitch?


Subscription cancelled - Glitch?

I received an email yesterday saying my subscription was cancelled. The only problem is I didn't do it. I think it may have been a paypal glitch or something because another of my online subscriptions was canceled as well. I have money in that account so that is not the problem. Do I have to resubscribe and pay the newbie fee again?


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Re: Subscription cancelled - Glitch?

PayPal will cancel the subscription if there is any problem with the payment method - such as if the CC has expired, the CC Address is not verifiable, etc.  After you get that worked out, go ahead and re-subscribe.  You will be charged the $5.99 newbie fee, but if you send me an email (hubby ~at~ grownupgeek.com), include your username, the email address on your PayPal and/or the new subscription "transactionID #" and explain what happened, i will refund back the difference between the newbie fee and the regualr monthly fee (net =$4.00)

 

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