Reinstalling Windows

If windows is preinstalled on your dell and you want to do a factory reinstall (wipes out virtually ALL viruses and makes your computer as if it just came out of the box):

open my computer

double click on c drive

choose to view the contents of the hidden folder--if prompted

open dell folder

open utilities folder

open DSR folder

click on yellow triangle that says "boot dsr"

and then follow the screen prompts.

tip: dont be connected to the internet until you get the reinstall complete.

also, before you connect to the internet--be sure to turn on the windows firewall (and windows automatic updates if you didnt do that during windows setup.)

Also, turn off file sharing and turn off remote access, etc.

after those steps, connect to internet and obtain windows updates, restart as prompted.

edit:  be sure to use antivirus program and a good firewall.