Help! How do I remove a virus?
Our website is mainly focused on the prevention of bad things happening to your Windows PC. If you didn't find our site until after something bad has happened, we can still help.. Probably.
I think (or know) I have a virus!
If you're able to get onto the internet and read our website, you're better off than most others with a virus!
First of all, verify that you actually have a virus. Many people think they have a virus when they actually have spyware, or some other issue. If your anti virus isn't detecting anything, or if you don't have an antivirus program head on over to Trend Micro's free Housecall website. From Trend Micro's Housecall page you can scan your PC for viruses and follow their instructions for removing anything bad that it finds. After you've cleaned your PC, read our how to prevent a virus page to make sure you never get infected with a virus again.
What if no virus is found?
If you don't have a virus, it's possible, nay, probable, that you have spy-ware in your PC. To scan your PC for spyware find and download 'Spybot Search & Destroy', Adaware, or other "antispyware' software. Use the links on my page or the search feature to find and download them. After installing and scanning your PC, follow the directions for removing the offending spy-ware.
If the anti virus and antispyware programs don't fix your problems it's time to get geeky. Unfortunately resolving more complex problems on your PC are beyond the scope of this website. Check the learning more page for links to other diagnostic software and helpful websites.
Always use a good antivirus program
Having a good, current, antivirus program installed on your Windows PC is essential. Good antivirus software is available online at a minimal cost. The cost of anti-virus is far less then the cost of loosing all your files or having to pay for a professional to fix your virus-infested computer!