I can't delete hi5 Account, Help Please :)



Delete_Menow
GuGee Since: 2007-03-11
GuG-Points: 4
Last Seen: 03/12/2007 - 5:26pm
Location: I commute back and from from Washington State, USA to Calagary, Alberta, Canada

Hello,
I have been trying to delete or cancel my hi5 account. I have done what the site instructs you to do. When I click on their link to Cancel Account it asked for my current password for hi5 and also current email. I submit it and it tells me there is an *ERROR* that the email and password are not correct.

I then log out. I clear cache. I try to sign back in and I can't. I click on link forgot password and I am redirected to a page that asks for my email address to send my password to. I put in my email address and it reads: Successful, password sent.

I go to my email and I see that I have email from hi5. The same password that I have been typing in is what they have sent and obviously I am using the correct email as they sent me correct password. Along with this email comes a URL to my Account also. The only way I can get into account is to use this URL. I can't delete or cancel the account.

Before I went to delete account I made sure there was nothing in there. I also set the page up so it has a white background and white text for because the site would not let me change the income status, the status of my race, occupation of birth date.

I would appreciate any help regarding this matter as I have search hi5 site all day and nothing is there on how to deal with this issue. I have submitted questions to "the contact us" only to find out it is only online FAQ it diverts you too and nothing comes close to this.

Thanks in advance :)Smiles Smiling



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Delete_Menow
GuGee Since: 11-Mar-2007
GuG-Points: 4
Last Seen: 03/12/2007 - 5:26pm
Location: I commute back and from from Washington State, USA to Calagary, Alberta, Canada
Re: I can't delete hi5 Account, Help Please :)

Help Please someone?? Smiling



Ashton
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GuGee Since: 20-Nov-2006
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Last Seen: 07/19/2008 - 3:06pm
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Re: I can't delete hi5 Account, Help Please :)

Man,

I just dont know what to say here except offer a stupid suggestion like make sure your caps isn't on.

Do you have any other submit form problems?

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